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Privacy Policy & Terms of Service

Your privacy and security are our top priorities. Learn how we protect your data and what terms govern our service.

Last updated: June 30, 2025

Table of Contents

Privacy Policy

At Snapply, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our career management platform and related services.

Our Commitment

We never sell your personal data to third parties and only use it to provide and improve our services.

Data Collection

Information We Collect

Personal Information

Name, email address, phone number, professional title, work experience, education, skills, and career preferences.

Usage Data

Information about how you use our platform, including pages visited, features used, and time spent on the platform.

Device Information

IP address, browser type, operating system, device identifiers, and other technical information.

How We Use Your Data

Service Provision

  • Create and optimize your resume
  • Analyze job fit and compatibility
  • Track job applications and interviews
  • Provide AI-powered career insights

Platform Improvement

  • Enhance AI algorithms and recommendations
  • Improve user experience and interface
  • Develop new features and capabilities
  • Ensure platform security and reliability

Data Protection & Security

Encryption

All data is encrypted in transit and at rest using industry-standard AES-256 encryption.

Access Control

Strict access controls ensure only authorized personnel can access your data.

Compliance

We maintain SOC 2 Type II compliance and follow GDPR requirements.

Cookie Policy

We use cookies and similar technologies to enhance your experience on our platform. Cookies help us remember your preferences, analyze usage patterns, and provide personalized content.

Essential Cookies

Required for basic platform functionality and security.

Analytics Cookies

Help us understand how you use our platform to improve it.

Personalization Cookies

Enable personalized recommendations and content.

Terms of Service

By using Snapply's services, you agree to these Terms of Service. Please read them carefully as they contain important information about your rights and obligations.

Service Description

Snapply provides AI-powered career management tools including resume building, job tracking, interview preparation, and profile optimization services.

User Responsibilities

  • • Provide accurate and truthful information
  • • Maintain the security of your account credentials
  • • Use the service in compliance with applicable laws
  • • Respect intellectual property rights

Service Availability

We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. Scheduled maintenance will be communicated in advance.

Acceptable Use Policy

✓ Permitted Uses

  • • Creating professional resumes and profiles
  • • Tracking legitimate job applications
  • • Using AI tools for career development
  • • Sharing anonymized success stories
  • • Providing feedback to improve services

✗ Prohibited Uses

  • • Creating false or misleading profiles
  • • Attempting to hack or compromise security
  • • Sharing account credentials with others
  • • Using the service for illegal activities
  • • Spamming or sending unsolicited communications

GDPR Compliance

We are committed to compliance with the General Data Protection Regulation (GDPR) and respect your rights regarding personal data.

Your Rights

  • Right to access your data
  • Right to rectify inaccurate data
  • Right to erase your data
  • Right to data portability

Legal Basis

  • Contract performance
  • Legitimate interests
  • Consent (where applicable)
  • Legal compliance

Contact Information

Privacy Questions

Email

privacy@snapply.com

Data Protection Officer

dpo@snapply.com

General Support

Support Email

support@snapply.com

Help Center

help.snapply.com

Important Notice

This Privacy Policy and Terms of Service may be updated periodically. We will notify you of significant changes via email or platform notification.